Returns & Refills Policy
We want you to love your sustainable beauty routine; if you are not completely satisfied with your purchase, you can return your products within 30 days for a full refund or exchange. Please note that as part of our circular mission, we encourage returning your empty aluminum bottles using our refill program rather than discarding them.
Initiate Your Return
Email our customer support team with your order number and the reason for your return to receive a prepaid shipping label.
Pack Your Products
Securely place the items in their original packaging or a similar cardboard box to ensure they arrive safely back at our facility.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized postal carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing